PRIVACY STATEMENT
At Smilies, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services. By accessing our site or making a purchase, you agree to the practices described in this policy.
1. INFORMATION WE COLLECT
When you shop with Smilies, we gather the personal information you provide to complete your transactions, such as your name, shipping address, email address, and payment details.
Additionally, when you browse our site, we automatically receive your computer’s IP address, which helps us understand your browser and operating system for a better shopping experience.
If you’ve opted in, we may send you emails about our products, promotions, and updates.
2. YOUR CONSENT
How We Obtain Your Consent:
By providing your personal information during a purchase, creating an account, or completing a transaction, you consent to its collection and use for that specific purpose. If we request your information for other reasons, such as marketing, we will seek your explicit permission or provide you the opportunity to opt out.
Withdrawing Consent:
If you change your mind after opting in, you can withdraw your consent at any time. To do so, contact us at [email protected]
3. DISCLOSURE OF INFORMATION
We may disclose your personal information if required by law, or if you breach our Terms and Conditions.
4. THIRD-PARTY SERVICES
Our online store is powered by trusted third-party platforms that enable us to process orders, payments, and deliveries. These platforms may store your data securely to facilitate these services.
For example, payment gateways and transaction processors adhere to strict security standards to protect your payment information. However, these third-party services have their own privacy policies, which we recommend reviewing to understand how they manage your data.
If you access a third-party website or service through links on our site, their policies will apply, and Smilies is not responsible for their practices.
Third-Party Providers and International Data Transfers:
Some providers we use may operate in different jurisdictions. If your data is processed in another country, it may be subject to the laws of that region.
5. COOKIES AND TRACKING TOOLS
Our site uses cookies to enhance your shopping experience. These small data files track your session and store preferences, making it easier to navigate and shop with us.
Here are examples of the cookies we use:
Session Cookies: Track session details such as referrer pages.
Persistent Cookies: Store items in your cart for future visits.
Analytics Cookies: Help us understand site traffic and visitor behavior through tools like Google Analytics.
You can choose to disable cookies through your browser settings, though some features of our website may not function as intended without them.
6. SECURITY MEASURES
We take reasonable steps to safeguard your personal information. Our website uses SSL (Secure Sockets Layer) encryption to protect sensitive data during transactions. Payment information is stored securely, adhering to PCI-DSS standards and industry best practices.
While no method of internet transmission or storage is entirely secure, we work to protect your information with appropriate security measures.
7. AGE RESTRICTIONS
By using Smilies, you confirm that you are of legal age in your jurisdiction or have received permission from a legal guardian. We do not knowingly collect information from minors without consent.
8. CHANGES TO OUR PRIVACY POLICY
We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect once posted on this page. It is your responsibility to review this policy periodically to stay informed.
If material updates are made, we will notify you by email or through a prominent notice on our site.
9. MESSAGING AND NOTIFICATIONS
Smilies may offer messaging services for updates, order notifications, or marketing. When you sign up, we collect your contact details, such as your phone number or email.
Managing Preferences:
You can opt out of receiving marketing texts by replying with keywords such as STOP or UNSUBSCRIBE. Transactional messages related to your purchases may still be sent.
We partner with third-party platforms to deliver messaging services securely. Please refer to their privacy policies for details on how they handle your data.
10. QUESTIONS AND CONTACT INFORMATION
If you would like to access, update, or delete your personal information, or if you have any concerns about our privacy practices, please contact us:
Email: [email protected]