Return & Refund Policy
At Smilies, your happiness is our top priority! We’re dedicated to providing you with high-quality digital planners designed to help you organize, create, and thrive.
Since our products are digital files delivered instantly after purchase, all sales are final. This means we are unable to offer refunds, returns, or exchanges on any digital downloads. The nature of digital products makes it impossible to “return” them, which is why we encourage you to review all product details carefully before completing your purchase.
That said, we truly care about your experience. If you encounter any issues with your files—whether it’s a problem with the download, an error in the file, or anything else—please don’t hesitate to reach out. We are here to help resolve any issues and ensure you’re satisfied with your purchase.
You can contact us at:
Email: [email protected]
We appreciate your understanding and support. Thank you for being part of the Smilies community!